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FastSpring

Payment Operations Specialist

Remote · USA · Full time · Entry level

$63k / year

About the role

Support the health of FastSpring's payment ecosystem focusing on chargeback management and issue resolution. Monitor payment performance and assist cross-functional efforts to reduce risk and improve seller experience.

What you’ll do

• Assist with end-to-end chargeback process. • Monitor chargeback volumes and KPIs. • Coordinate with sellers and internal teams. • Monitor payment processor dashboards. • Support payment-related inquiries and investigate issues.

What you’ll bring

• 1+ years experience in payments or related role. • Basic understanding of card payments and chargebacks. • Exposure to payment processors is a plus. • Strong attention to detail and communication. • Interest in risk, fraud, and payment optimization.

Life at FastSpring

FastSpring offers a corporate bonus plan and a variety of employee benefits. They promote pay transparency and equity.

About FastSpring

FastSpring helps AI, SaaS, gaming, software, and digital product companies sell online globally. Founded in 2005, headquartered in Santa Barbara with multiple offices worldwide.

Posted 19 hours ago