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Hopper
Principal Product Manager Conversational AI
Remote · Spain · Senior level
About the role
Lead the customer-facing conversational AI agent for chat and voice in travel. Own design, roadmap, and partner engagement for Hopper's AI assistant.
What you’ll do
• Own roadmap for conversational agent across chat and voice. • Set product standards for voice latency and interaction. • Engage enterprise partners for requirements and launch. • Drive design daily using Figma and prototypes. • Define quality metrics and iterate from data.
What you’ll bring
• 8+ years product management experience. • Experience shipping voice-based conversational products. • Design fluency with Figma and prototyping skills. • Hands-on front-end development experience. • Data-driven approach with customer service metrics.
Life at Hopper
Competitive salary with pre-IPO equity, private medical and dental coverage, generous parental leave, unlimited PTO, gym and home office stipends, travel stipend, and entrepreneurial culture.
About Hopper
Hopper is a leading travel platform using data and machine learning to offer travel and fintech products globally. Its B2B division powers travel portals for major brands like Capital One and Air Canada.