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Stanbic IBTC Bank
Quality Assurance Officer
Lagos, Nigeria · On-site · Full time · Mid level
About the role
Monitor, evaluate, and improve administrative processes and outputs. Ensure compliance with policies and regulatory requirements while driving continuous improvement.
What you’ll do
• Support internal and external audits with documentation. • Ensure procedures and policies are current and documented. • Monitor vendor performance and contractual obligations. • Conduct reviews to ensure compliance with policies. • Prepare quality assurance reports and analytics.
What you’ll bring
• Bachelor's Degree in related discipline. • 3 years experience in Quality Assurance or related fields. • Knowledge of pension or financial services sectors. • Working knowledge of quality management principles. • Understanding of corporate governance and audit frameworks.
Life at Stanbic IBTC Bank
Stanbic IBTC Bank offers a flexible and vibrant working culture focused on innovation and client service excellence.
About Stanbic IBTC Bank
Stanbic IBTC Bank is a leading African banking group operating across 16 African countries, focused on emerging markets and financial innovation.