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Class Suites Hotels & Apartments
Receptionist
Lagos, Nigeria · On-site · Full time · Entry level
About the role
The receptionist manages guest interactions including reservations, room assignments, and billing. They provide excellent customer service and handle guest requests and complaints.
What you’ll do
• Answer incoming calls from guests. • Assist guests with hotel reservations. • Assign rooms and suites to guests. • Process credit card transactions. • Provide wake-up calls and handle guest requests.
What you’ll bring
• BA/BSc/HND qualification. • Experience in administration or facilities. • Good communication skills. • Ability to handle guest complaints. • Maintain accurate guest charge records.
About Class Suites Hotels & Apartments
Class Suites Hotels & Apartments is a modern hotel chain with multiple locations in Lagos near major airports and city centers.