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Wing
Saas Customer Success Specialist
Remote · Philippines · Full time · Mid level
$1.1k / month
About the role
The role involves onboarding clients, supporting agencies, and driving account growth for Wing's SaaS platform. You will be the primary contact for client support and collaborate internally to resolve issues.
What you’ll do
• Contact new agency accounts within one business day. • Lead onboarding calls via Google Meet. • Identify and pursue account growth opportunities. • Provide frontline client support during business hours. • Escalate technical bugs to tech team with documentation.
What you’ll bring
• Experience in client management and communication. • Strong understanding of Local SEO and GBP optimization. • Ability to learn and explain software platforms. • USB headset with noise cancellation required. • Reliable internet with backup connection.
Life at Wing
Offers performance incentives, paid training, upskilling, and a supportive, inclusive culture. 100% remote work with US hours and career growth opportunities.
About Wing
Wing is on a mission to redefine the future of work by helping companies build world-class teams and automate operations.