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Confidential
Sales, Customer Experience and Operations Specialist
Nigeria · On-site · Full time · Mid level
About the role
Manage sales, customer experience, order and inventory operations for a growing retail brand. Drive sales conversions and ensure smooth order fulfillment and stock management.
What you’ll do
• Respond promptly to customer enquiries on digital platforms. • Convert enquiries into purchases and meet sales targets. • Manage customer journey from enquiry to after-sales. • Coordinate order processing, dispatch and delivery tracking. • Maintain accurate inventory and stockist records.
What you’ll bring
• OND or equivalent qualification. • 2–4 years experience in sales or customer-facing roles. • Ability to meet sales targets and commercial objectives. • Strong communication and organisational skills. • Proficient with POS, e-commerce and spreadsheet tools.
Life at Confidential
Competitive pay with performance bonuses. Dynamic, entrepreneurial and collaborative environment. Early-stage growth opportunity.
About Confidential
A new Nigerian retail brand focused on premium lifestyle, fashion, beauty, and consumer products.