Find your next role
Discover roles across ambitious teams
15,286 jobs
- More jobs
Rithum
Senior Client Success Manager
Remote · USA · Full time · Senior level
$80k–$130k / year
About the role
Manage strategic client accounts to ensure satisfaction, retention, and growth. Lead onboarding, renewals, and coach junior managers.
What you’ll do
• Own relationship for strategic accounts lifecycle. • Lead onboarding and implementation. • Monitor account health and mitigate risks. • Identify upsell and cross-sell opportunities. • Execute renewal process accurately and timely.
What you’ll bring
• 3+ years client success in B2B SaaS. • Manage complex stakeholder landscapes. • Strong communication and executive presence. • Contract and renewal experience. • Proficient with Salesforce and AI tools.
Life at Rithum
Work with smart, collaborative professionals in a transparent, inclusive culture. Enjoy remote-first work, generous time off, and comprehensive benefits.
About Rithum
Rithum is a trusted commerce network enabling brands and retailers to optimize e-commerce operations and growth across multiple channels.