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Harness

Senior Customer Architect

Remote · USA · Senior level

$180k–$202k / year

About the role

Serve as a technical solution expert advising customers on Harness platform adoption and optimization. Drive customer success and value realization for Harness AppSec portfolio.

What you’ll do

• Own customer implementations and adoption programs. • Provide hands-on technical guidance throughout customer lifecycle. • Develop strategic account success plans. • Analyze customer usage data for optimization. • Collaborate with product and engineering teams.

What you’ll bring

• 7+ years in software engineering or technical consulting. • Expertise in Kubernetes ecosystem and AWS cloud. • Experience with Linux and troubleshooting. • Programming/scripting skills for custom integrations. • Strong interpersonal and communication skills.

Life at Harness

Harness prioritizes psychological safety, mentorship, and continuous learning in a collaborative environment.

About Harness

Harness is an AI software delivery platform company that accelerates software releases and optimizes cloud costs using AI and automation.

Posted 7 hours ago