Find your next role
Discover roles across ambitious teams
13,676 jobs
- More jobs
ServiceTitan
Senior Customer Success Manager, Strategic Accounts
Remote · United States · Full time · Senior level
$122k–$183k / year
About the role
Manage long term success of ServiceTitan’s largest strategic accounts. Drive product adoption and customer satisfaction through partnerships and initiatives.
What you’ll do
• Develop relationships with corporate contacts in strategic accounts. • Coach and train on product best practices and workflows. • Collaborate on product enhancement requests. • Analyze user engagement data and identify insights. • Act as escalation point on customer support tickets.
What you’ll bring
• 5+ years managing multiple accounts or projects. • Self-starter thriving in fast-paced environments. • Exceptional account and project management skills. • Ability to learn new software quickly. • Strong communication and organizational skills.
Life at ServiceTitan
Flexible time off, learning and development opportunities, comprehensive health benefits, parental leave, fertility support, and more.
About ServiceTitan
ServiceTitan provides software solutions for managing franchise systems and multi-location enterprise customers.