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H&R Block
Senior Product Experience Designer
Remote · United States · Full time · Senior level
$89.8k–$135k / year
About the role
Lead design of complex customer and associate experiences from concept through delivery. Collaborate with Product and Engineering to solve challenges and shape meaningful experiences.
What you’ll do
• Lead design from concept through delivery. • Create service designs, user flows, prototypes. • Plan and conduct user tests and surveys. • Partner with Product to define solutions. • Use AI to accelerate design workflow.
What you’ll bring
• 8+ years in UX or related design fields. • Experience leading initiatives end-to-end. • Skilled in user testing and data synthesis. • Strong communication and storytelling. • Ability to thrive in fast-moving environments.
Life at H&R Block
High performing, connected culture with continuous learning. Competitive pay and comprehensive benefits support well-being.
About H&R Block
H&R Block provides tax help and inspires confidence, blending human expertise with digital innovation for over 70 years.