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Sierra
Software Engineer, Channels And Experiences
San Francisco, CA · On-site · Full time · Mid level
$230k–$390k / year
About the role
Build and maintain AI voice, chat, and messaging agents across global communication networks. Develop multi-modal conversation experiences and global telephony infrastructure for millions of calls and messages.
What you’ll do
• Build multi-modal conversations across voice, text, and screen. • Make AI voice interactions feel real and reliable. • Develop Personal Agent Protocol for safe AI assistant access. • Create native app components for agent experiences. • Manage global telephony stack and channel integrations.
What you’ll bring
• 4+ years building production systems. • Passion for AI product innovation. • Strong backend fundamentals. • Degree in CS or equivalent experience. • Motivated with high autonomy.
Life at Sierra
Flexible unlimited PTO, medical/dental/vision benefits, parental leave, equity plans, free snacks and coffee, discretionary benefit stipend, and family-friendly culture.
About Sierra
Sierra is a leading platform for customer-facing AI agents, partnering with major global brands to transform customer service using AI.