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Sierra
Software Engineer, Insights
San Francisco, CA · On-site · Full time · Mid level
$230k–$390k / year
About the role
Build systems for analyzing agent performance, data exploration, and monitoring AI agents. Enable data-driven decisions and proactive defect detection.
What you’ll do
• Build system for analyzing and visualizing agent performance data. • Enable A/B testing for agent behavior. • Build AI-powered data exploration tools. • Develop monitoring systems for agent defects and patterns.
What you’ll bring
• 4+ years building production products and systems. • Experience building and shipping full-stack solutions. • Degree in Computer Science or equivalent experience. • Passion for AI product innovation. • High motivation and autonomy.
Life at Sierra
Flexible unlimited paid time off, medical/dental/vision benefits, parental leave, equity plans, free snacks and coffee, discretionary benefit stipend, and family-friendly culture.
About Sierra
Sierra is a leading platform for customer-facing AI agents, partnering with major global brands to transform customer service and business growth.