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Uridium Technologies
Support Centre Personnel
Lagos, Nigeria · On-site · Full time · Mid level
About the role
Provide first level technical and business support to customers using applications. Build sustainable business relationships between customers and the company brand.
What you’ll do
• Attend to support requests within agreed timeline. • Report on cases and provide management reports. • Provide feedback on system challenges and bugs. • Facilitate training and product demonstrations. • Engage inactive customers to win them back.
What you’ll bring
• 3-4 years of relevant experience. • BSc degree.
Posted 4 hours ago