Find your next role
Discover roles across ambitious teams
12,326 jobs
- More jobs
Socket
Technical Account Manager, Enterprise
Remote · Canada, USA · Mid level
$130k–$160k / year
About the role
Manage post-sale customer success for large enterprise accounts with complex technical environments. Provide technical support and ensure customer satisfaction with the product.
What you’ll do
• Own post sales relationship as main contact and technical advisor. • Lead technical onboarding and integration for new enterprise customers. • Investigate and resolve integration and configuration issues. • Conduct Quarterly Business Reviews with strategic customers. • Translate product capabilities into practical guidance.
What you’ll bring
• 4+ years in technical customer-facing roles. • 2+ years as dedicated customer point of contact. • Experience with Application Security or Linux systems administration. • Familiarity with developer tooling and CI/CD platforms. • Ability to read and reason about code (JavaScript, Python, TypeScript).
Life at Socket
Offers market competitive salary, equity program, comprehensive health benefits, flexible time-off, paid parental leave, and remote-first culture with quarterly off-sites.
About Socket
Socket helps developers and security teams ship faster by cutting out security busywork. Thousands of organizations use Socket to safely find, audit, and manage open source code.