Find your next role
Discover roles across ambitious teams
15,286 jobs
- More jobs
Cribl
Technical Support Engineer
Remote · Germany · Full time · Senior level
$103k–$134k / year
About the role
Provide enterprise-level technical support to customers using Cribl products. Troubleshoot, diagnose, and resolve complex technical issues to ensure customer success.
What you’ll do
• Deep technical understanding of Cribl products. • Provide technical support via Slack, Email, online meetings. • Research and troubleshoot customer issues. • Document and share knowledge internally and externally. • Participate in on-call and off-hours duties.
What you’ll bring
• 2+ years experience with Cribl products. • 8-15 years supporting distributed Big-Data solutions. • BS degree in Computer Science or equivalent experience. • Expert troubleshooting and problem-solving skills. • Strong experience with BigData, Linux, AWS, Azure, Networking.
Life at Cribl
Offers competitive salary, bonus program, retirement support, paid holidays, remote office setup, equity, and wellness programs. Values diversity and inclusion.
About Cribl
Cribl builds telemetry infrastructure for AI, partnering with IT and Security teams at major enterprises globally. Remote-first and fast-growing private company.