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Jobs for Humanity
Virtual Assistant
Remote · Lebanon · Full time · Entry level
About the role
Provide exceptional remote customer support as a Call Center Representative with a 9-month commitment. Handle inbound and outbound calls, resolve issues, and upsell products.
What you’ll do
• Handle inbound and outbound calls courteously. • Ensure first call resolution. • Research systems to find missing information. • Document and process customer claims. • Follow scripts, policies, and procedures.
What you’ll bring
• Minimum high school diploma or equivalent. • Six months customer service experience. • Fluent English, Spanish a plus. • Laptop with 8GB RAM, Core i5 or equivalent. • USB wired headset and wired LTE internet.
Life at Jobs for Humanity
Enjoy remote work, training, performance incentives, career development, and company events. Work with dedicated colleagues in a professional environment.